You’d do the following procedure if you keep getting the unable to connnect to specified panel error and the issue isn’t the cabling.
To reset the Bosch IP Ethernet Module:
- Use a Philips head screwdriver to open the alarm box.
- When opening the box, the alarm tamper may activate, so use the keypad or key fob to deactivate the alarm.
- The IP module is a smaller electronic panel separate from the main alarm control panel. It is identifiable by its attached internet cable and a flat block connection consisting of four wires (red, yellow, green, and black) that connect to the main alarm control panel.
- To reset and restart the IP module, disconnect the four-wire power supply from the IP module itself. Carefully remove the white BUS connector from one end, then reconnect it to the same spot.
After correctly restarting, the IP module will briefly flash a blue light, followed by a steady orange and green light.
Once you confirm the module has restarted, replace the alarm panel cover. Ensure the cover is securely closed to prevent accidentally setting off the alarm again.
Restart your mobile application and verify that you can access it correctly. If not, contact us for further assistance
