Every job is different, however the below provides a step by step guide as to how each job typically goes.

1. First Contact

When you first make contact with us via email or via phone, we will try and assess whether we have a solution that will meet your requirements. We can provide an estimate in most cases. After this, we can then arrange for someone to meet you on site if a formal quotation can’t be created at this point in time. If it can be, skip to point 3.

2. Our meeting / consultation

On the day of the scheduled appointment, we will call you to let you know when we will be on the way. When the technician arrives, they will try and understand your needs as well as possible in order to make the recommendations for you.

3. Formal quotation

We will issue a formal quotation for you to approve. Upon acceptance of this, we will proceed to installation.

4. Installation

On the day of the installation the technicians will arrive and deliver the install as quickly as possible. We will work to ensure the job is performed as neatly as possible. The system is then tested and training as to how to use this system will be provided.

5. Support

Should you have issues / require instructions or anything like that, just let us know. We provide support via email / phone. We will always be attentive and ensure you have the support you need.

Our commitment to quality customer support means we will look after you every step of the way.