Serious Security Melbourne is a leading security installation company for customers in Wheelers Hill. All of our security works are performed by a trained security technician – that is, all our installers are fully licensed, insured and qualified with years of security installation experience.
We offer a full range of commercial grade CCTV camera surveillance options for your home or business in Wheelers Hill. We know buying security products can be confusing, that’s why we only work with the best brand name products, and we ensure:
– cameras with a minimum of at least 5MP in resolution
– comes with 2 year manufacturer warranty
– are fitted and cabled neatly and cleanly
– respect for your property with careful consideration to avoid damages
– you get what we promise
– the technician that attends to inspects your premises is also the one doing the installation. We don’t send salespeople to try and upsell you.
– and the best after-sales service should you have any questions about your installed system
GET A QUOTE NOW. Get protected from crime, theft, vandalism & trespassers in Wheelers Hill now.
Our Services in Wheelers Hill.
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Why Choose Serious Security Melbourne for your premises in Wheelers Hill?
Systems come with remote viewing so you can view your cameras anywhere
We are one of the leading CCTV companies Melbourne today, offering integrated home and business security services and solutions. These include access control, CCTV with smart phone applications and remote viewing, intruder alarms and video intercoms.
We don’t do hidden or ongoing costs. No monthly fees – just a simple once off fee.
We’ll show you how to use your CCTV system after we install it. Backed up by warranties, if you have issues, call us and we’ll help you resolve them.
Call Serious Security Melbourne for home and business CCTV systems in Wheelers Hill on (03) 85130799
Photos of sample installations for residential installs
Frequently Asked Questions
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Why do businesses install CCTV?
Environmental, Health & Safety (EH&S).
You can address OH&S requirements with a video surveillance system that helps you provide a secure and safe working environment for your employees and visitors. Furthermore, it can also help gather evidence when investigating OH&S injury claims.
Advantages of CCTV Systems for Business
- Accessibility – Live feeds can give you the ability to quickly and easily view access points in multiple areas of your facility.
- Profitability – With digital video surveillance, you can have greater control over loss from workplace theft of accidents. It may also help lower liability and insurance costs, especially when being sued.
- Productivity – Surveillance can discourage workplace violence, harassment and poor customer service.
- Reliability – New technology mean no more broken or worn-out tapes, and no more costly maintenance.
- Remote access – Many units can help you oversee your business from anywhere you have remote connectivity.
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What is the difference between a 6MP and a 8MP system?
The main difference between the two from a user standpoint is the resolution. The resolution of CCTV cameras refers to the clarity and detail of the images they capture. Higher resolution means more detailed images, which can be crucial for identifying faces, license plates, and other important details.
6 Megapixel (6MP)
Resolution: 3072 x 2048 pixels
Very high resolution with excellent detail. Ideal for monitoring large areas or critical points. Perfect all rounder for most applications.
8 Megapixel (8MP) / 4K Ultra HD
Resolution: 3840 x 2160 pixels
Ultra-high resolution offering superior detail. Excellent for facial recognition and license plate identification. (usually 3 metres of extra clarity compared to the 6MP)
Higher storage capacity needed.
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Which of your cameras have night vision?
All of our cameras have infra red – or the ability to see at night. At night the cameras adjust to the light by turning into black and white mode.
8MP black and white
4MP Colorvu (night time colour)
Sample of night vision for 700TVL system. (low resolution)
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How long does it take to install a CCTV system?
A typical 4 camera system takes around 3-5 hours to install for either a single storey home / standard office. It will take more time if your building is large or you need more cameras.
For an 8 camera system on a double storey home, it couild take up to a day (6-8 hours).
For a warehouse, we find that on average 8 cameras will take up to 2 days.
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How does a CCTV surveillance system work?
CCTV (Closed Circuit Television) systems use cameras to capture video footage, which is then transmitted to a monitor or a recording device.
The cameras send the information on the data it captures to the DVR or NVR. The video record then:
- transmits the information to the screen
- records the information on the hard disc
- connects to a router which broadcasts it across the web
This broadcasting is what allows you to access your feed from any computer, iphone or android device.
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How do I pay for my CCTV System?
Cash, bank deposit, credit card are all OK. Credit card – a surcharge of 1.5% exists.
This is expected to be payable on completion of the job. The exception to the rule is if you agree with our staff to specfic alternative payment terms.
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What warranties do you have on your CCTV products?
Our CCTV systems have a warranty of 24 months. This is both a parts and labour warranty.
Our installation team have been in the industry for years. Over this time, they have seen inferior products come and go. We have selected to work with products that we are because of their general quality and the reliability.
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Whats the difference between an Analog / Digital CCTV system?
Cameras on an modern analog CCTV system send their video in the traditional base band format over coax or UTP cabling back to a digital video recorder (DVR). Here, video is digitized and stored on hard drives. Most modern DVRs can allow the streaming to be accessed remotely from the LAN, or with the proper configuration, from across the internet.
IP or Digital video cameras broadcast their video as a digital stream over an IP network. Like an analog system, video is recorded on hard drives, but since the video is an IP stream straight from the camera, there is more flexibility as to how and where that video is recorded. The DVR is replaced with an NVR (network video recorder), which in some cases is just software since it doesn’t need to convert analog to digital. Video footage can then be stored on hard drives as directed by the NVR software.
Why choose an analog system?
cost is generally lower. Analog in general is lower quality up to 800TVL only (quite pixellated)
What is HDCVI / HDTVI?
These newer technologies allow digital signals to be communicated over COAX cables and thus you are able to use old cables to transmit the data. These are commonly used to upgrade old systems to up to 5MP or even 4K clarity. They are usually more cost effective than upgrading to a completely IP based system.
Why choose a completely digital system?
The data for these cameras are transmitted over CAT5/CAT6 cables instead. They run back to an NVR. They are more complicated to set up, but can utilise IP addresses to pull in data from other camera sources (don’t have to be local)
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How do I use my Hikvision CCTV system?
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What are the cabling requirements for CCTV systems?
What you need:
- the camera/s
- The NVR
- Precrimped CAT5/6 Cables or an installer who supplies the CAT6 cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
- A monitor or TV (with VGA or HDMI connections)
Cabling requirements:
- Run the CAT5/6 cables to the locations you require (1 per camera). The cables should come back to the location where your NVR is located
- Connect & install the cameras to one end of the cable and connect the other end to the NVR
- Plug in the monitor via a VGA or HDMI cable to the NVR
- Connect an ethernet cable from the NVR to the modem (if you wish to do remote viewing).
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Are there any factors that can affect the installation time?
Yes, there are several factors that can affect the installation time of a CCTV system, including the complexity of the setup, the location of the cameras, and the type of cameras being used. Additionally, the experience and expertise of the installer can also play a role in the installation time
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Is it possible to install a CCTV system by oneself?
It is possible to install a CCTV system by oneself, but it may require some technical knowledge and experience. If you are not familiar with CCTV installation, it is recommended to hire a professional to ensure proper installation and functionality of the system.
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What are the benefits of CCTV?
A: CCTV systems can provide a range of benefits, including:
- Deterring crime: CCTV cameras can act as a visual deterrent to would-be criminals, making them less likely to target a property or area.
- Monitoring activity: CCTV cameras can be used to monitor activity in and around a property, allowing for quick response in case of an emergency.
- Gathering evidence: CCTV footage can be used as evidence in case of a crime or incident, helping to identify suspects and understand what happened.
- Improving safety: CCTV cameras can help to improve safety by monitoring for potential hazards and alerting authorities in case of an emergency.
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How long can CCTV footage be stored?
The length of time that CCTV footage can be stored depends on the type of recording device being used. Some CCTV systems can store footage for up to a month, while others can store it for several months or even years. The storage capacity can also vary depending on the resolution and frame rate of the cameras.
For example, a 4 camera 6mp system set on 20fps will record around 1 week on 24/7 recording before it is written over.
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Who can access my CCTV feed?
The footage is usually only accessible to authorized personnel, such as the property owner or the police. However, in some cases, the footage may be used as evidence in a court case and may be made available to the public through the legal process.
If you keep your credentials safe and don’t share it with anyone you should be the only one who would be able to access it.
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Can I access my CCTV system from multiple devices?
Yes, many CCTV systems allow you to access your footage from multiple devices, such as smartphones, tablets
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What is the difference between a DVR and NVR?
A DVR (Digital Video Recorder) records footage from analog cameras, while an NVR (Network Video Recorder) records footage from IP cameras.
NVRs generally support higher resolution cameras and more advanced video analytics.
We only install NVR systems for new installations and would only use DVRs to replace older systems.
If you’re unsure of what system you have, please contact us
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How do I retrieve footage from my CCTV system?
Most CCTV systems have a playback function that allows you to search for and view footage. This can be done via the app and via the recorder.
To download the footage to a USB directly, you will need to access the NVR/recorder installed inside your property.
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Do I need to have an internet connection to use CCTV?
All of our CCTV systems can work offline and don’t require an internet connection.
Having an internet connection does provide additional features and functionality like remote viewing and intruder alerts when people come onto your property
We will configure this all as part of our installation process
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How many CCTV cameras do I need for my property?
Determining the number of cameras needed for your property depends on several factors, including the size of the property, the areas you want to monitor, and your specific security needs.
At Serious Security, we can help you by assessing and quoting quickly based on your requirements. We have over 10 years experience and have come up with 1000s of solutions.
A general guide for a single storey home, 4-5 cameras should be sufficient to monitor all access points around the house.
A larger double storey home, we can expect to look at 6-8 cameras
Our popular CCTV package is commonly installed
4x Dahua 6MP IP network CCTV System fully installed
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How often should I back up my CCTV footage?
The frequency of CCTV backup depends on the nature of the business or premises being monitored. For example, if you own a retail store, it is may be necessary to back up your CCTV footage weekly or monthly to ensure that any incidents that occur in the store are captured on camera. In contrast, if you own a home, backing up the footage everytime an interesting event happens.
It is important to ensure that your storage system has a large enough capacity to allow sufficient time to pass before the data overwrites on the hard drive
It is important to note when the CCTV is beeping – as this can sometimes mean a hard drive failure and it has stopped recording at that point.
Crime News & Statistics for Wheelers Hill Victoria
Wheelers Hill, a suburb located in Melbourne’s eastern suburbs, has experienced various trends in crime over the years. While generally regarded as a safe area, it has seen fluctuations in crime rates and notable incidents. Below is an overview that highlights crime statistics and significant news events related to crime in Wheelers Hill.
Crime Statistics
- Overall Crime Rate:
- 2022: Approximately 430 recorded criminal incidents, reflecting a slight increase from 400 incidents in 2021.
- Crime rate: Roughly 5500 incidents per 100,000 population.
- Safety Ranking:
- Wheelers Hill ranks in the 65th percentile for safety in Victoria (35% of suburbs are safer).
- Common Offences:
- Property crime, especially burglary and theft, continues to be the most prevalent type of crime.
- Specific Crime Trends (2022):
- Burglaries: Increased to 80 incidents, a 10% rise from previous years.
- Theft: 100 incidents reported, reflecting a 15% increase.
- Assaults: Reported incidents remained stable at around 15 cases.
- Motor Vehicle Theft: Decreased slightly to 25 reported incidents.
- Vandalism: Increased to 20 incidents, raising community concerns.
Notable Crime Incidents
- High-Profile Drug Bust (February 2024):
- Local authorities conducted a significant drug operation, leading to the arrest of four individuals suspected of distributing narcotics in Wheelers Hill.
- Substantial quantities of methamphetamine were seized, addressing community concerns over drug-related activities.
- Residential Robbery Spree (September 2023):
- A series of targeted home invasions alarmed residents, prompting an increase in neighborhood watch activities.
- Police issued warnings and sought public assistance to identify suspects involved in the burglaries.
- Vandalism at Local Parks (June 2023):
- Instances of vandalism at public parks led to community outcry and organized cleanup initiatives.
- Residents participated in efforts to restore park facilities, fostering a sense of community and vigilance.
- Street Assault Incident (November 2023):
- A man in his 30s was assaulted near a local shopping center, leading to increased police patrols in the area.
- The incident highlighted concerns about safety in public spaces, resulting in community forums discussing crime prevention.
Community Impact
Crime in Wheelers Hill reflects a mix of property offenses and occasional violent incidents, indicating the need for continued community engagement and cooperation with local law enforcement. Increased incidents of theft and burglary emphasize the importance of vigilance among residents and collaboration with police to enhance neighborhood safety.
Overall, the evolving crime landscape in Wheelers Hill demonstrates both the challenges faced by the community and its proactive approaches to fostering a secure environment. Community initiatives and awareness campaigns are pivotal in addressing crime and promoting safety in this suburban area.